Shipping

Shipment Status: The shop's shipments are regular.

Le shipments to Italy are FREE as of €99,00.

Gabriella Rivalta ships throughout Italy at a shipping cost of € 9.90 for a value of less than € 99.00.

All Gabriella Rivalta jewellery can also be shipped to Europe and the rest of the world, contact us for a customised quote.

Orders received from Monday to Wednesday are delivered to the courier the next day. Orders received from Thursday to Sunday will be shipped on Monday. In the case of public holidays, delivery will take place on the first available working day.

We use a INSURED SHIPPING to make your jewellery travel in a way safe and secure! Normally the courier takes 24/48 hours to deliver, subject to unforeseen circumstances and for islands.

Be careful to give an address where always someone present (also workplace, relative, neighbour, etc.), and a telephone number where there is always availability. In case of non-delivery, the courier may contact you or leave a note with instructions to follow.

Each piece of art jewellery will be delivered to you with carefully designed packaging, certificate of authenticity, box with bow and shopping bag with our logo.

FURTHER INFORMATION:

Once you receive your parcel please check that the package is intact with the pink Gabriella Rivalta tape. If you notice that the envelope is damaged or has a different adhesive tape from ours (or transparent) please accept the package "WITH RESERVE" by pointing this out to the courier and making him write it on his copy of the delivery note. If the package is not accepted "with reservation" we will not be able to make a claim with the courier and proceed to any refund or replacement of the damaged or missing product.

In case the delivery fails (e.g. due to wrong address/phone number provided and unavailability even after contact attempts) and the shipment is returned to Gabriella Rivalta, you will be charged return shipping costs. If you receive a damaged product, please contact us as soon as possible at shop@rivalta.it and in any case within 2 days of receipt by attaching pictures.
Our customer service will quickly assist you to resolve the situation.

For any clarifications and information do not hesitate to contact us!

info@rivalta.it

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Shipment Status: The shop's shipments are regular.

Le shipments to Italy are FREE as of €99,00. Gabriella Rivalta ships throughout Italy at a shipping cost of € 9.90 for a value of less than € 99.00. All Gabriella Rivalta jewellery can also be shipped to Europe and the rest of the world, contact us for a customised quote. Orders received Monday to Wednesday are delivered to the courier service the next day. Orders received from Thursday to Sunday will be shipped on Monday. In the case of public holidays, delivery will take place on the first available working day. We use a INSURED SHIPPING to make your jewellery travel in a way safe and secure! Normally the courier takes 24/48 hours to deliver, subject to unforeseen circumstances and for islands. Be careful to indicate an address where always someone present (also workplace, relative, neighbour, etc.), and a telephone number where there is always availability. In case of non-delivery, the courier may contact you or leave a note with instructions to follow. Each piece of art jewellery will be delivered to you with carefully designed packaging, certificate of authenticity, box with bow and shopping bag with our logo.

FURTHER INFORMATION:

Once you have received your parcel please check that the package is intact with the pink Gabriella Rivalta tape. If you notice that the envelope is damaged or has a different adhesive tape from ours (or transparent) please accept the package "WITH RESERVE" by pointing this out to the courier and making him write it on his copy of the delivery note. If the package is not accepted "with reservation" we will not be able to make a claim with the courier and proceed to any refund or replacement of the damaged or missing product. In the event that the delivery is unsuccessful (for example due to incorrect address/phone number provided and unavailability even after attempts to contact us) and the shipment is returned to Gabriella Rivalta, you will be charged return shipping costs. If you receive a damaged product please contact us as soon as possible at shop@rivalta.it and in any case within 2 days of receipt by attaching pictures. Our customer service will quickly assist you to resolve the situation. For any clarifications and information do not hesitate to contact us!

info@rivalta.it

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