Return Guarantee

In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase without penalty and without specifying the reason, within the term of 14 days pursuant to Article 57 of Legislative Decree 206/2005 commencing from the date of receipt of the products.

Before shipping to return the product (purchased on www.rivalta.it, within 14 days from the delivery date) you must notify us by sending an e-mail to the address: shop@rivalta.it and wait for our reply.

At this point you must preparing jewellery in its packagingcomplete with all the materials with which you received them; pack the parcel so that it cannot be damaged during shipment, and send it using a traceable system (courier or registered mail) to the following address:

Gabriella Rivalta S.r.l.
RESI
Strada Vecchia S.Anna, 52
15033 Casale Monferrato (AL)

For more information on the conditions for exercising the right of withdrawal, we advise you to consult the section on the site dedicated to "Conditions of Use".

REFUND

Within a few working days of delivery to our warehouse the return will be verified andif it meets the return conditions, will be accepted.
We will then proceed with the refund using the payment method chosen at the time of purchase.

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